How Riverview Gardens School District cut agenda prep time by migrating to Diligent Community

Riverview Gardens School District in St. Louis, Missouri serves a wide community of more than 5,000 K-12 students across 13 schools. In this video, Sha Fields, Coordinator of Board Governance, shares how migrating from BoardDocs to Diligent Community has transformed meeting preparation and given her team hours back every week.

Customer at a glance

• Industry: K-12 public education
• Location: St. Louis, Missouri
• Job title: Coordinator of Board Governance
• Diligent solution: Migrated from BoardDocs to Diligent Community

Key takeaways

• Agenda prep time cut from 2-3 hours to 10-15 minutes using meeting templates across multiple committees
• Flexible approval workflows that can be updated mid-process, even when approvers are unavailable
• Mobile-friendly approvals mean board governance no longer requires being at a desk
• Meeting minutes turnaround cut by at least a day
• Automatic text and email notifications keep stakeholders informed and actions moving

"By partnering with Diligent Community, we're able to continue to provide transparency. Our stakeholders are able to receive information in a timely manner and it's just been a great partnership."

Sha Fields, Coordinator of Board Governance, Riverview Gardens School District

How Diligent Community has helped

Sha Fields has coordinated board governance at Riverview Gardens for 20 years. Despite using BoardDocs, meeting prep still took hours and tied her to her desk. Switching from BoardDocs to Diligent Community in 2024 changed that.

• Challenge: Board governance required manual agenda preparation taking 2-3 hours per meeting, with no flexibility for approvals outside the office or mid-process workflow changes.
• Solution: Diligent Community’s meeting templates, flexible approval workflows and mobile access have streamlined agenda creation and approval for the board and multiple committees.
• Outcome: Agenda creation time is now down to under 15 minutes, while meeting minutes turnaround has been cut by at least a day and stakeholders can be kept informed in real time.

"If I had to quantify it, I would say I can create an agenda within 10 to 15 minutes, where before it would take at least two to three hours."

Sha Fields, Coordinator of Board Governance, Riverview Gardens School District

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