Diligent Cookie Policy

Diligent Cookies Policy Our websites and our associated online software-as-a-service offerings (the "Online Services") use cookies and other device identifying technologies ("Cookies") to provide our Online Services, to diligent.com/privacy. You can read more about the types of cookies we use, why we use them and how you can exercise your cookies choices below. What are cookies? We and our partners use cookies and similar technologies on our Online Services to improve performance and make your experience better. A cookie is simply a piece of text, which can be placed on the browser of your personal computer or mobile device and subsequently read as you visit a website. A cookie may be a session cookie, that is, a cookie that remains on your browser while you are logged on to a particular web site and then disappears when you close your browser, or it may be a persistent cookie, a cookie that remains on your browser over a period of time. Information from a cookie may be collected and used in aggregate form. We use cookies and similar technologies to enhance the online experience of our visitors and to better understand how the Online Services are used. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. Cookies may tell us whether you have visited the Online Services before or whether you are a new visitor. We also use cookies to maintain authentication information and to maintain persistent connections across our distributed infrastructure. If you reject cookies, you may have limited features or functionality on our Online Services. There are different types of cookies, for example:

  • Cookies served directly by Diligent ('first party cookies') and cookies served on our behalf, for example by advertisers and data analytics companies ('third party cookies')
  • Cookies which endure for different periods of time, including those that only last only as long as your browser is open (referred to as 'session cookies' or 'temporary cookies'). These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. For example, they recognize your device when you open your browser and browse the internet again.

Which cookies do we use and why do we use them? The following table sets out the different categories of cookies that the Online Services use and why we use them. 

Type of cookie SourceWhat these cookies doHow to exercise your cookie choices
Essential website cookiesDiligent, DriftThese cookies are necessary to provide you some of the features of the Online Services, such as access to the browser interfaces of the Online Services.You can control and delete these cookies through your browser settings. If you choose to do so, you will not be able to use the full functionality of the Online Services.
Performance and functionality cookiesGoogle Tag ManagerThis cookie allows us to manage the cookies we deliver on our website.ou can control and delete these cookies through your browser settings. If you choose to do so, you will not be able to use the full functionality of the Online Services.
Analytics cookiesGoogle Analytics, Crazy Egg, Optimizely, New Relic, Triblio, LinkedIn Analytics, Twitter Analytics, and GA AudiencesWe use Analytics cookie to collect information on how the Online Services is used and to report on the Online Services usage statistics.More information, including details on how to opt-out, is available in the links below

Analytics / log files As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, or to improve marketing, analytics, or site functionality. We use mobile analytics software to allow us to better understand the performance of the website. This software may record information such as how often you use the website, the events that occur within the website, aggregated usage, and performance data. We do not link the information we store within the analytics software to any information you submit through the website. Behavioral targeting We partner with third parties to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads. How can you exercise your cookies choices? You have the right to choose whether or not to accept cookies. However, they are an important part of how our Online Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality the Online Services. If you don’t want the Online Services to use cookies, please follow the instructions in the table above and below. Website (Browser) Opt-Out: Most browsers accept cookies by default. You may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies. To do so, please follow the instructions provided by your browser, which are usually located within the "Help", "Tools" or "Edit" menus. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link, and we have tried to indicate where this is possible in the table above. Mobile App Opt-Out To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android. For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu. Contact us If you have any questions about our use of cookies, please contact us at: privacy@diligent.com. July 24th, 2019


Your Data Matters

At our core, transparency is key. We prioritize your privacy by providing clear information about your rights and facilitating their exercise. You're in control, with the option to manage your preferences and the extent of information shared with us and our partners.

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