How CBCL used AI to transform risk management

General Counsels and Risk Managers face persistent challenges with fragmented risk data, manual reporting​ and limited buy-in across the organization. CBCL, a multidisciplinary engineering and environmental consulting firm with 500+ employees operating across Canada, was stuck with siloed spreadsheets and point-in-time risk registers before modernizing their approach. Backed by findings from the Chartis “AI in Action” report​ — highlighting the urgent need for advanced, agile risk processes​ — CBCL’s experience showcases how Diligent AI Risk Essentials delivers real transformation for ERM programs.

• Expanded and clarified risk visibility​ — beyond operations to finance, brand​ and cybersecurity
• Actionable benchmarking against peer organizations
• Centralized platform for assigning, tracking​ and auditing ERM tasks
• Greater engagement and ownership from operational, executive​ and departmental stakeholders
• Immediate, practical impact for board reporting and compliance

CBCL’s journey demonstrates how an AI-powered approach quickly matures ERM, drives stronger collaboration​ and delivers value at every level. Download the case study to see how CBCL accelerated risk maturity and organizational resilience​ — and how your team can do the same.