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Diligent AI

A new home for Diligent Community training

August 7, 2026
3 min read
Ellen Glasgow

Ellen Glasgow

General Manager, Mission Driven Organizations

Whether you’re onboarding a new admin, helping staff answer routine questions, or making sure board members feel confident using Diligent Community, training should be easy to access and simple to share.

The new Diligent Community Training Hub gives you one place to find the resources you need, so you have a clear path to guidance when you need it.

With no login required, the hub gives you one trusted resource to share across your organization. It makes training easier to access, easier to share and simpler to use when questions come up.

One place to go for training

The hub gives you a clear, easy-to-share training destination for Diligent Community. It brings the key resources together in one place, so you can find the right help for the question you need to answer without having to search across different places.

Here’s what that helps you do:

  • Use one reliable resource for training and support
  • Find the right guidance more quickly when questions come up
  • Support different roles and needs from the same shared hub

Learn in the format that works for you

The Training Hub brings together different ways to learn, from eLearning and on-demand videos to quick start guides, FAQs and live training. So whether you need a quick answer, a step-by-step walkthrough or a more guided training option, you can choose the format that works best for the question in front of you.

Why that matters in practice:

  • Choose the right format for the role, question or learning need
  • Find quick guidance for routine questions without waiting for a scheduled session
  • Build knowledge in a way that fits around day-to-day work

A better way to build confidence over time

The Training Hub helps you build confidence beyond initial onboarding. Whether you are getting started, refreshing your knowledge or looking for a quick answer before a meeting, you can find clear resources designed to help you use Diligent Community with more confidence.

What that can look like in practice:

  • Get up to speed more smoothly
  • Refresh your knowledge without starting from scratch
  • Build confidence over time as your needs change

Make training easier to share across your organization

When others need help with Diligent Community, the Training Hub gives you one resource you can share with confidence. Instead of answering every question yourself, you can point admins, staff and board members to clear guidance they can use when they need it.

Here’s what that helps you do:

  • Share one trusted resource for routine questions
  • Give others a clearer path to self-serve guidance
  • Make it easier for your organization to build confidence with Diligent Community over time

Ready to access training materials?

If you’re already a Diligent Community customer, see the new training hub here. It gives you easier access to guidance, helps you build confidence faster and supports more value from the platform over time.

Not yet using Diligent Community? Request a demo to see how training, support and day-to-day governance workflows come together in one connected experience.

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